Refund Policy

Digital Product Policy

Our IPTV service is a digital subscription that is delivered instantly. Once your account details are sent, the service is considered active and consumed.

No Refund Policy

Due to the nature of digital streaming services, we do not offer refunds after activation.

• Account already delivered and working
• User device not compatible
• Internet connection issues
• Incorrect installation or app usage
• Change of mind after purchase

Exceptions (Rare Cases)

We may offer a replacement or refund ONLY in the following situations:

• Service not delivered after payment
• Account not working from our side
• Server issue that cannot be fixed

Support First

We always prioritize solving your issue before any refund request.

• Full setup assistance
• Technical troubleshooting
• Account replacement if needed

User Responsibility

• Stable internet connection (recommended 20–50 Mbps)
• Compatible device (Smart TV, Firestick, Android, etc.)
• Correct app installation